No show, no cancellation for my appointment!I'm literally sitting in this place waiting for the stylist to show up. The one woman who is working here seems a bit combative about the other stylist not showing up...Parking is difficult in Old Town when there are events going on, whichhy I left the house early! Very unprofessional! Edited to add: stylist arrived 25 minutes late without apology, starting yelling and talking over me about parking, telling me about upcharges. Owner fluctuated between scolding the stylist and telling me it was no big deal. Stay away if you want a professional, timely experience.
My experience was amazing. I was looking to get a keratin treatment on my hair before my birthday on a Monday, so Thursday night I was scrambling to find somewhere that fit my schedule and wasn't ridiculously expensive. I got a call back Friday morning saying she could fit me in at 4 which was perfect. I got there and she was so friendly, offered me water and candy! It was a clean salon, she explained the extra charge for my hair bc I do have extremely long hair, but I didn't mind because I was prepared to spend a good amount. She trimmed my hair perfectly, and all the while we had a great conversation and she even gave me free earrings as a birthday present! I walked out extremely satisfied and I will be back in the future. My hair turned out incredible and I'm very happy with it!
The least professional experience I can recall. Scamming extra charges: When I booked my appointment I was asked how long my hair was (answer: just to my shoulders). When I arrived for my appointment, I was told to "read the fine print" and that she would charge me extra for my long hair. I said that it was already discussed when I booked and there was no mention then of an extra charge. She said the person who answered the phone was wrong and I demanded to speak to the manager and then--and only then-- did she back off. Clealy, she was trying to make more money. Completely unprofessional.Color: Applied color on the hair near my scalp only and didn't color the rest of my hair. When I asked if she was going to color the rest of my hair, she said "I know how to do my job." When she washed out the color she said this would color the rest of my hair and that she did didn't color the bottom 1/3 because it would dry out. Completely unprofessional.Cut: Didn't part or comb my hair before she cut it. Completely unprofessional.After the cut: Put on three different products and then had me sit under a heat lamp. Then she blew it dry and we were finished. When I asked what she applied (there was no discussion) she told me it was to lock in the color. Goldwell has a color lock product that should be rinsed after application. Completely unprofessional
Great salon. Came in for color and haircut and had a great experience with Pam. Would definitely return again.
I had an awesome experience here! I basically walked in and told Pam that I trusted her opinion and "just do something with my hair"... and it was totally worth it! I have received so many compliments on the cut and color! LOVE IT! I may have found my go-to stylist!
Solage International Hair Salon & Day Spa is a UK Beauty Salon based in Alexandria, Scotland. Solage International Hair Salon & Day Spa is located at 221 N Washington St, Alexandria, VA 22314, USA, Alexandria, Scotland 22314, UK.
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