Only getting two stars since the lady who gave me the car was super nice and very helpful. I checked my credit card today (two days later) and was charged a late fee for no reason. I returned the car at 5am and I had all the way till 3pm to return the car so in fact I was super early. I then called Budget customer service and he in fact seen that I got charged a $20 late fee for no reason. Now I have to wait 2-3 business days to receive the money owed back to me. Make sure you check your charges everyone!!! They are probably trying to get some extra money from people not paying attention.
Completely abandons customers in late flights. They should be embarrassed of themselves
Since I've been back the business been fine everything worked out as it should the workers was courteous nice friendly I highly recommend this rental car company to those who travel about the country
I reserved a compact car on the Internet and everything was all set for me to pick up the next day. When I got there they said they had no cars and just allowed me to make the reservations and drive all the way over there for nothing! According to the employee, their policy is to just have people willy nilly make reservations on the Internet even though they have no cars available. I desperately needed a rental car for work and was counting on getting one here. There was a minivan available, but it would cost more. I will never go back there again--a complete waste of time! No sympathy from the employee at the desk. She sent me down the street to another car rental.
very friendly staff. both ladies were very patient while I choose my car.
Budget Rent A Car is a UK Car Rental based in Alexandria, Scotland. Budget Rent A Car is located at Intl Airport, 1100 Frank Andrews Blvd, Alexandria, LA 71303, USA, Alexandria, Scotland 71303, UK.
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