BEST SERVICE I could ever ask for. I will not name the other funeral home I have an experience with, but compared to my experience there, Cunningham Turch was top of the line. Anyone who has lost someone will tell you this process is very difficult emotionally to go through. I never felt I was being sold a thing here, or pushed to get the "nicer" this or that. Jeremy Blake dealt with me and was very compassionate through and through. I was charged THOUSANDS less here, and received various extras that I was told were "add-on's" at a competitors funeral home during my last loss. I'm sure the packages change and my experience can't be expected by everyone for each visit, but I feel it only honest to compare the two side by side. I chose cremation for both loved ones and did not hold a funeral:Competitor Experience: The viewing prior to cremation was held in a private room, and they were on a table under a white blanket, I don't believe they were dressed underneath but chose not to investigate. It seemed more like a body ID then a final viewing. This was because we did not opt for a funeral and formal viewing (that part was quit expensive for us). The director assisted us with having an obituary notice put into the paper and provided us with a nice webpage where a longer obituary was posted, along with many pictures we were able to upload for others to visit. We were asked to provide clothes or other belongings to be cremated with them. We were provided with the remains in a black HDPE plastic container. I felt that at each turn, if we were not spending top dollar when asked, it was very evident in the presentation. Almost like they were rubbing that fact in.Cunningham Turch Experience:I was asked to provide clothes and other belongings for the viewing and to be cremated with them. I was provided with small baseball sized prayer cards as well as a holiday-sized card version and a signature book. I was given suggestions of verses to use for these which helped a lot. The director also helped post an obituary in the newspaper as well as providing a place for a longer online obituary and pictures for others to view. One note I have is the website was not fully updated with the pictures I wanted when the newspaper obituary was run so if people went there that day, they would have seen an unfinished page. The viewing was more of a formal style viewing even though I opted not to have a formal funeral and viewing. My loved one was in a very nice, well-lit room, in a casket (even though they were to be cremated and not put into a casket, so this was not bought, it was just provided for the viewing) and clothed in the clothes I provided, even with the necklace I provided put on. It was a very respectful way to have the final viewing, very beautiful. I am not very familiar with this process and was not told it would be so different from my last experience so I didn't invite anyone to come expecting a repeat of my first time. I wish I had invited others, if I was told how the viewing would go here I would have, but I can't blame anyone for that. The remains were presented in blue velour bag with a faux wood container holding the actual remains which was much nicer to see your loved one in then the plastic container. I felt I was treated as if my loved one was also their loved one, and that no matter what "package" I chose to pay for, I never once was "reminded" I didn't spend big money by the presentation. So, to recap, Cunningham Turch was exponentially better and a few thousand dollars cheaper and they provided more than just the cremation although that is all we paid for in both places. Even if I had to have my loved one transported a few hundred miles I would still choose Cunningham Turch over anyone else. Thank you, Jeremy, for all you provided during such a hard time in anyone's life.
We received very compassionate and immediate response from this funeral home. We had a previous issue with an individual from another company, and he stepped in even though it wasn't his responsibility, and took care of us personally. I have tried to delete my prior post that was actually about a person from the other company, please disregard that. All has been resolved above and beyond.
My sisters death was very unexpected, we werent prepared for this nor had any idea on how to plan this funeral. Jose Madrigal went above and beyond for my sisters funeral and to ensure my family pleased with every little thing. He want just arranging the funeral but constantly checking in with my family and was always there to make sure that we were doing ok during the day of the funeral. Everyone was really impressed with his hard work and we couldnt thank him enough for making this day so beautiful. Thank you so much Jose!
As an owner of a small business in Arlington, I am very particular about customer service. In March of this year we were told that my 95 year old father-in-law was nearing his final months of life. I then began our search for a funeral home. After having spoken to several funeral homes whose names I recognized, I was appalled to learn how commercial and sales oriented the funeral industry had become.When I reached out to Cunningham Turch I was delighted to speak with funeral director Jae Turner. Ms. Turner went over various options for my family to consider, and being aware that our needs were simple, she suggested those options that would meet our needs without running up a huge expense for my mother-in-law. In addition, Cunningham Turch really understands the needs of a military family. Ms. Turner was compassionate, professional and efficient when the time came to call on her services last week. We are extremely grateful to Cunningham Turch for exhibiting such professionalism and ethics. Her kindness touched us deeply.
On May 9th, we had the funeral for my father. Jae was our Funeral Director and she was amazing!!!! I cannot thank all of you enough for such an awesome job from the beginning to the end. Brenda, thank you so much for being so kind with us and listening to all our requests. Cunningham Turch Funeral Home is decorated beautifully inside. Everything was perfect! My father looked so handsome and the photo collage, the photo album, the thank you notes, all the special touches, decorations and keepsakes to tribute my father exceeded our expectations. I highly recommend Cunningham Turch for Funeral services. Thank you so much to all of you!!!
Cunningham Turch Funeral Home is a UK Funeral Home based in Alexandria, Scotland. Cunningham Turch Funeral Home is located at 811 Cameron St, Alexandria, VA 22314, USA, Alexandria, Scotland 22314, UK.
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