Excellent Service! It is because of Dakota's excellent service that I will be calling Home Service Doctors for all of my future plumbing needs.
Nick Michel with Home Service Doctors provided excellent customer service today at my home. He identified that the upper and lower heating elements to my water heater needed to be replaced so he quickly did the necessary work that was required. He was very polite, kept me informed on the work being done, showed me how to turn off the tank and electricity if a leak occurs again, and he cleaned up prior to leaving. Job well done!
Nick was a pleasure to work with. He took his time to listen to my concerns. He provided me with options and broke them down so that I understood them. Great service.
Joshua installed for me two "high-end" Waterworks faucets. I was delighted with the work. He is very conscientious about doing a good job.
We received plumbing service from Stephen P today. Stephen was the utmost professional and he was able to diagnose our plumbing issues immediately and remedy the problems in a relatively short time. He took the time to explain everything and also recommended a bio-friendly cleaner for our pipes as part of a follow-up maintenance. I appreciated his patient demeanor and his thorough work. My wife was also especially impressed that he left both of the rooms he was working in completely spotless. My hopes would be that HSD would do everything they can to not only retain him but use him as the standard for the rest of your employees.Thank you to your company for providing great service. You have a life-long customer. I would not use anyone else in the DC Metro area for home service needs.
Home Service Doctors is a UK Plumber based in Alexandria, Scotland. Home Service Doctors is located at 2210 Mt Vernon Ave #301b, Alexandria, VA 22301, USA, Alexandria, Scotland 22301, UK.
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